Sales support


Call center

Thanks to our experience and market expertise, we provide professional consulting and industry-specific business support, as well as comprehensive customer service in the following areas:

  • Telesales
  • Promotional and information campaigns
  • Marketing studies
  • Helpline outsourcing.

By teaming up with us, you will be able to reach a wide spectrum of customers while saving on employee training and ICT infrastructure costs.

Alternative sales channels

We have broad experience in designing and managing modern distribution solutions. We are one of two agents in Poland providing direct sales service to Astra Zeneca.

The services we offer are fully aligned with the manufacturer’s expectations and strategy.

Relying on NEUCA for non-standard distribution models offers a variety of possibilities and benefits:

  • Management of the sales channel by the manufacturer
  • Faster flow of goods from manufacturer to customer
  • Fast payment flow
  • Possibility to create dedicated recipient groups
  • Ability to guarantee full product availability to Polish patients.

Hospital sales support service

Our specialized Hospital Service Team provides full support at all stages of the hospital sales process, from preparing the tender bid to ongoing monitoring of the services provided.

With our advanced search database for products procured through a bidding process, we are able to review calls for tender immediately after they are published in the Public Procurement Bulletin. We also receive reports on ongoing calls for tender, which allows us to submit bids in response to most bid invitations.

Pre-wholesale service

We enable our customers to reach wholesalers with whom they do not trade directly in order to expand their numeric distribution.

Thanks to continuous monitoring of inventory and our extensive logistics solutions, we ensure maximum product line availability. Additionally, we provide ongoing manufacturing support through our robust sales structures.

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